Introduction
CentacareCQ is committed to delivering excellence in care that supports client wellbeing and ensures both staff and clients have a positive experience with our organisation.
This includes providing the highest possible levels of client safety. The CentacareCQ Clinical Governance Framework details the structures, systems and processes that ensure accountability across the organisation and guides us in providing the best possible outcomes for our clients.
As the official social services agency of the Catholic Church in the Rockhampton Diocese, we value: Catholic Social Justice; accountability; innovative services; efficient stewardship of resources; and synergetic and relational teamwork.
These values ensure we have the structures and resources to meet our commitment to the clinical quality, safety, health and wellbeing of the people for whom we provide services.
Community Care services at CentacareCQ focus on wellness, reablement and maintaining wellbeing. Our workforce supports people who experience vulnerabilities due to ageing and disability (including psycho-social), to remain living in their community. This involves working alongside health providers including GPs, allied health, health and hospital services and a range of other service types. Psycho-social services at CentacareCQ aim to encourage and strengthen individuals, couples and families to continue to develop and grow. This may involve working alongside other services who are providing supports to the individual or family.
This Clinical Governance Framework applies to our leaders, our staff and the stakeholders who work alongside us to care for our clients.
Bishop Michael McCarthy